Your credit unions deserve energetic, engaging, and relevant content at your events. The CU Difference team brings passion about the credit union movement into every session, so your attendees leave with a clear vision of how to create the best experience for their members and their staff. Whether your conference focuses on credit union leadership, management, or staff, our team has developed presentations that will give your groups a clear picture of the credit union difference.
Interested in learning more? Check out some of our most popular topics and reach out to learn more. Sign up to be notified when future content is added. To talk about customizing a session specific to your needs, contact us today.
Keynotes
- Empathy: Your Secret Sauce
- The Power of Moments
- Creating Extraordinary Member Experiences
Service & Sales
- Improv for Sales & Service Success
- The Member Experience: Above and Beyond Service
- Moving from Goal Setting to Goal Getting
Coaching
- Coaching Conversations
- Coaching: It’s Not Just for Special Occasions
- Coaching Best Practices
Leadership
- Becoming an Effective Leader: What’s Holding You Back?
- Breaking Down Barriers to Build Up Results: The Keys to Employee Engagement
- Inspiring Staff Through Recognition and Rewards
VISION | BUILDING MEMBER CAPABILITY | OPTIMIZING THE MEMBER EXPERIENCE
BUILDING STAFF CAPABILITY | OPTIMIZING COMMUNITY DEVELOPMENT | BOARD GOVERNANCE